Terms, Conditions & Privacy Policy
TERMS AND CONDITIONS
Please read these Terms and Conditions (the “Agreement”) carefully before entering into our service program. These terms and conditions constitute the agreement between you, on the one hand, and us (“we” or “us”), on the other hand, governing entry in the Program (the “Terms and Conditions”) and it is your responsibility to read and understand the Terms and Conditions before accepting. By enrolling as a Member in the Program (a “Member”) you agree to be bound by the Terms and Conditions. Participation in the Program is at the discretion of all parties.
DISCLAIMER
WE MAKE NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, CONDITIONS OF QUALITY AND FITNESS FOR A PARTICULAR PURPOSE OR ALL IMPLIED WARRANTIES AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A DEALING OR USAGE OF TRADE REGARDING THE SERVICES, MATERIALS, OR GOODS, ADVERTISED, PROMOTED, SOLD OR OTHERWISE MADE AVAILABLE THROUGH A MERCHANT PARTICIPATING IN THE PROGRAM EITHER DIRECTLY OR INDIRECTLY. YOU EXPRESSLY AGREE THAT YOUR PARTICIPATION IN THE PROGRAM AND PURCHASE OF OR SERVICES ARE AT YOUR OWN RISK. YOU AGREE THAT NEITHER WE NOR ANY OF OUR AFFILIATES, OFFICERS, EMPLOYEES, OR CONTRACTORS WILL HAVE ANY LIABILITY WHATSOEVER FOR ANY DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANTICIPATED REVENUE, GOODWILL, LOSS OF PROFITS, LOSS OF REVENUE OR OTHER ECONOMIC LOSS, ARISING OUT OF YOUR PARTICIPATION IN THE PROGRAM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH AN EVENT. YOU UNDERSTAND AND ACKNOWLEDGE THAT IF WE SUSPECT FRAUD, THAT WE MAY INVESTIGATE AND REPORT ANY EVIDENCE, INCLUDING PERSONALLY IDENTIFIABLE INFORMATION TO LAW ENFORCEMENT AND OTHER GOVERNMENTAL OR JUDICIAL AUTHORITIES. WE, AT OUR SOLE DISCRETION, MAY SUSPEND AND/OR CANCEL A MEMBER’S ACCOUNT WITH OR WITHOUT CAUSE AT ANY TIME.
CANCELLATION POLICY
We do not allow cancellations of our monthly service, however, quarterly service may be cancelled anytime by calling our customer service number, sending us an email. All verbal cancellations must be followed up with your request in writing. Refunds of fees paid for cancelled quarterly subscriptions will be prorated based on when we receive your request.
THE DATA WE COLLECT
The information we collect (name, email address, and physical address) is used to track and send information.
Additionally, we may use information for select special offers that will be relevant to you. We do not share that information with other third parties.
YOUR PERSONAL INFORMATION
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site or to protect Pinnacle Research and its Members from losses.
HOW WE KEEP YOUR INFORMATION SECURE
The security of your personal information is important to Pinnacle Research. Pinnacle Research uses a secure, encrypted connection (called an SSL connection) on all pages where you access or transmit personal information.
YOUR PRIVACY WITH Pinnacle Research
Pinnacle Research will never ask for your username, password or any other personal information in an unsolicited phone call, email or letter. Further, any contact with Pinnacle Research customer service in which personal information is exchanged with a customer service representative will be used only for the purpose of satisfying your request. Any personal information you provide will not be recorded or used for any reason beyond that of the stated request.
EMAIL POLICIES
Pinnacle Research sends emails as required to supply updates and any new opportunities that we deem would be in your best interests.
We explicitly prohibit spamming by our Members. If you would like to report an incident of spamming, please contact us. We will investigate and take suitable action.
COST OF SERVICES
Pinnacle Researrch has monthly and quarterly payment options available for the “Premium Services” membership. The standard monthly cost is $1,000, and the standard quarterly cost is $2,700. Payment methods may be discussed with your Account Manager.